Protrace Fingerprinting was born from a vision to redefine the fingerprinting process, blending hospitality with technical expertise for a seamless experience.
Navigating background checks, licensing, legal filings, and immigration applications is often an overwhelming, impersonal process, one that many experience as frustrating and detached. But for Matthew Asiaban, founder of Protrace Fingerprinting in Dallas, Texas, the vision was clear: he wanted to transform this often stressful journey into one characterized by personalized service, technical excellence, and genuine care.
A Foundation Built on Service and Expertise
Matthew Asiaban’s journey began with a solid background in hospitality and operational management. This experience gave him a unique perspective on what was missing in industries like fingerprinting, which typically offers limited customer interaction. With a strong commitment to treating every client as a guest, he set out to establish Protrace Fingerprinting in the heart of Uptown Dallas, combining his knowledge of customer service with his expertise in business operations.
Protrace Fingerprinting specializes in live scan fingerprinting services for FBI background checks, FDLE Level 2 submissions, ATF applications, employment screenings, and more. The company quickly became known for its fast, accurate electronic fingerprinting and its exceptional customer service, a rare combination in an industry where convenience and reliability are often sacrificed for speed and cost.
What makes Protrace stand out from the competition isn’t just the technology or expertise they offer, it’s the service. Matthew believes in providing clients with a white-glove experience that’s typically reserved for high-end hospitality establishments. Every appointment is handled with clear communication, transparent pricing, and on-time service, ensuring that every client feels valued and confident in their experience.
An Unwavering Focus on the Client Experience
Matthew’s vision for Protrace Fingerprinting goes far beyond simply processing fingerprints. It’s about eliminating the stress and uncertainty associated with the process. He wanted to create a fingerprinting service that doesn’t just tick boxes for federal or legal requirements, it provides a seamless, stress-free experience for individuals who often find themselves navigating complex legal or bureaucratic systems.
“In today’s increasingly digital and remote world, it’s all too easy for individuals navigating background checks, employment licensing, legal filings, and international immigration applications to become overwhelmed by the bureaucratic process,” says Matthew. “I founded Protrace to serve as a trusted, knowledgeable guide through these processes. Our focus is on delivering a personalized, one-on-one experience that ensures every client’s documentation is handled quickly, accurately, and with genuine care. We exist to remove the stress and uncertainty, so people can move forward confidently.”
This dedication to the client experience became the cornerstone of Protrace Fingerprinting’s mission and success. Every step, from scheduling an appointment to submitting the final documents to government agencies, is handled with meticulous attention to detail and a genuine concern for the client’s peace of mind. It’s the kind of service that turns what is usually an inconvenient, intimidating task into a seamless process.
Recognition and Achievements
Protrace’s commitment to excellence hasn’t gone unnoticed. In 2025, the company was awarded the Best in Dallas title by Businessrate, a testament to their consistently outstanding service and the trust they have built with their clients. Whether they are assisting professionals, immigration applicants, FFL holders, employers, or agencies across the Dallas-Fort Worth metroplex, Protrace continues to stand out for its dedication to quality, reliability, and customer satisfaction.
The rejection-free guarantee and direct FBI channeling are just a few examples of the company’s commitment to delivering the best results quickly and securely. But it’s the personal touch that truly sets Protrace apart. Matthew and his team of certified live scan agents strive to treat each client with the care and professionalism they deserve, something that’s often lacking in more transactional fingerprinting services.
Going Beyond Fingerprints: Creating Lasting Partnerships
Protrace Fingerprinting doesn’t just process fingerprints, they build lasting relationships. The company’s approach is rooted in the belief that every client deserves personal attention, no matter the size or complexity of their request. This focus on human connection makes Protrace a trusted partner for individuals and businesses alike, who know they can rely on them for a smooth, positive experience every time.
“Fingerprinting services often feel like an impersonal, bureaucratic task. But at Protrace, we believe that even something as routine as a background check should be handled with care,” says Matthew. “That’s why we treat every appointment with the utmost attention to detail, ensuring that our clients’ needs are met promptly, professionally, and stress-free.”
Matthew’s commitment to exceptional service has earned him a reputation as a leader in the fingerprinting industry. His vision for Protrace Fingerprinting continues to evolve, driven by a passion for customer service and a desire to make a meaningful difference in the lives of his clients.
Experience the Difference with Protrace Fingerprinting
Whether you’re a professional, a job applicant, or someone navigating the complexities of immigration, Protrace Fingerprinting is there to make the process easier. Their certified agents are ready to assist you, providing the personalized service and peace of mind you need during what could otherwise be a stressful experience.
Visit www.protracefingerprinting.com today to learn more about their services or book an appointment. Let Protrace Fingerprinting guide you through the process with care, confidence, and unparalleled customer service.
